Fonctionnement du séquestre
Du paiement sous séquestre au versement au vendeur : remise guidée, période de protection et litiges qui gèlent l’argent.
Pour l’acheteur : 1) Choisissez une annonce — méthode de transfert et période de protection sont affichées. 2) Payez sous séquestre ; le vendeur voit la commande payée sans pouvoir toucher l’argent. 3) Recevez le compte et changez vous-même e-mail, téléphone, mot de passe et 2FA, suivi par l’agent. 4) Confirmez ; la période de protection commence. 5) Notez le vendeur.
Pour le vendeur : vérifiez votre identité une fois, publiez et prouvez la propriété par un code dans la bio, transférez avec des étapes claires et des preuves, puis soyez payé par étapes après la protection.
Si le vendeur récupère le compte pendant la protection, l’acheteur ouvre un litige et l’argent est gelé immédiatement.
Questions fréquentes
- When does the seller get paid?
- After the transfer steps are completed and verified, and the platform protection period ends. Some platforms allow a partial release at delivery.
- What if the seller reclaims the account?
- Open a dispute right away: funds are frozen, you are refunded if the reclaim is confirmed, the seller bond is forfeited and the account fingerprint is flagged.
- Is selling accounts allowed on every platform?
- Many platforms forbid it in their terms. We state this for each platform before you buy. Every platform is accepted with its own transfer method and a video-recorded handover; identity-bound accounts (such as AdSense) get strict controls and longer protection.
- How do I prove I own a username?
- Put a verification code we give you in your bio or display name, or use the official transfer when the platform supports it.
- Can I pay in my local currency?
- Yes. Your wallet holds accounts in several currencies and conversion happens automatically at an up-to-date rate.
- Is Soom a middleman or a seller?
- Soom is an escrow intermediary: it holds the money until the transfer is complete and verified. There is also the platform store, where Soom sells accounts it owns; every such listing says so.
- How long does a transfer take?
- Usually from minutes to a day, depending on the platform and transfer method. Every step has a clear deadline; if the seller does not start in time the order is cancelled and refunded automatically.
- Is my personal data safe?
- Yes. Documents and sign-in data are encrypted, buyers and sellers never see each other’s identity, and staff reach sensitive data only with a permission and a full audit trail.
- What do I receive when I buy an account?
- It depends on the transfer method: usually the sign-in and original email, or binding to your own account, with every recovery option moved to you. The full list is shown on the listing before you buy.
- Can I cancel a bid?
- No, a bid is binding. That is why a small deposit is sometimes required before bidding; it is returned if you do not win.
- How long does an offer stay valid?
- For the period shown when you make it; after that it expires automatically if the seller has not answered.
- Is posting a buy request free?
- Yes, posting a buy request is free; you pay only if you accept an offer and complete the order.
- What is the platform store?
- Accounts and usernames owned and sold directly by Soom, with the same protection and escrow. You can also sell your account to the platform by requesting a quote.
- What are deals?
- Listings discounted by the seller for a limited time, shown with a countdown of the time left.